Got a question? We’re available 6 days a week and happy to assist with any queries you may have! Whether you need to return a product or have a question, we’re here to help!

In addition to filling out our contact form, you can reach us in various ways, see below:

Company Information :

IsabellaMae (Operated by HK EMPIRE TRADE SOLUTIONS LIMITED)

Trade ID: 77009439

Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong (no return address)

Email: support@byisabellamae.com

Phone: +61 2 8403 2694

Customer Service Hours (GMT+9:30): Mon–Fri: 09:30–18:00, Sat: 12:00–17:00, Sun: Closed

Response Time Goal: within 24 hours.